Frequently Asked Questions
Does The Lowry Estate provide style advising?
We do, specifically personal shopping, styling and wardrobe enhancing. Contact us for details.
Has anyone worn these items in the past?
All products have been “pre-loved.” We do our best to find items that are without stains, rips, etc. However, if there are any imperfections we make sure to note this in the listing under "Additional Info+." We sell all items “as is.”
How do you rate the vintage condition of each item?
We look over each item with carefully, and rate by “Great,” “Good” and “Fair,” all of which we indicate in our product descriptions.
If I am unsure about a size or I have a fit question, how do I find this information?
We measure all items flat and indicate dimension precisely. In order to find your size, double the bust, waist and hips for true measurement. This information is also available by clicking on the “Additional Info +” link associated with each product listing. For example, closures, zippers, pockets and how the piece will most likely fit in modern day sizes (despite what the vintage tag might say).
Are the cloths pre-washed?
Yes. All items are washed, and dry-cleaned prior to purchasing so that you leave with a ready-to-wear piece.
Do you smoke?
No. We do not allow smoking on the premises of The Lowry Estate.
Do you have any pets?
All clothing will arrive to you from a pet-free environment.
Corliss shares her home with a surly ginger cat named Pozzo. However, Pozzo does not live anywhere near The Lowry Estate.
Do you have multiple sizes of each item?
No, yet there is the rare occasion when we discover two or more of the same item. However, unless it is otherwise noted the item is one-of-a-kind.
I would like to purchase an item in person, is that possible?
Yes, we do offer in-person purchases. Please contact us to arrange a visit.
Can I return or exchange an item?
All sales are final. Please read each description carefully before buying, or contact us with questions.
How do you determine the shipping costs?
Domestic shipping is free. Shipping rates vary depending on weight and country.
All international buyers must contact the office[at]thelowryestate[dot]com for shipping estimates prior to purchase.
What are the estimated delivery times?
Local: 1 – 3 business days
Domestic: 3 – 5 business days
International: 2 – 3 weeks
Do you offer expedited shipping?
Yes, please contact us for rates.
Do you offer combined shipping?
Yes, we combine shipping on multiple orders, and we ship most jewelry complimentary when combined with a clothing purchase.
Do you provide tracking information?
Yes. We provide tracking details to ensure peace of mind.
Do you have stuff for guys?
Not at the moment!